Privacy policy
v1.0.0
1. Overview
Ilma Ltd, trading as Ilma Analytics (“Ilma Analytics”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us, in line with the UK GDPR and the Data Protection Act 2018. As the controller, we are responsible for the personal data we process.
2. Information We Collect
Information you provide — we collect personal data (such as your name, e-mail address, telephone number, and company details) when you voluntarily complete a form, book a call, or otherwise contact us.
Information collected automatically — when you visit our website, we collect technical data such as your IP address, browser type, operating system, and pages visited, through cookies and analytics tools, to help us improve the website experience.
3. How and Why We Use Your Information
We use the data we collect to:
Respond to enquiries submitted through our forms or by e-mail.
Improve our website, analyse trends, and measure performance.
Send marketing communications, where you have opted in.
Provide our services and manage our business relationship with you.
Comply with our legal and regulatory obligations.
Our lawful bases for this processing under UK GDPR are: legitimate interests (to respond to you, and to run, secure, and promote our business); consent (for marketing and non-essential cookies, which you may withdraw at any time); performance of a contract; and compliance with legal obligations.
4. Cookies
Our website uses cookies and similar technologies to function correctly and understand how it is used. Cookies are text files stored on your device by your internet browser. Many websites and servers use cookies, and many cookies contain a unique cookie ID that allows websites and servers to recognise the browser in which the cookie was stored.
Cookies help Ilma Analytics provide a more user-friendly website experience. They allow us to recognise users and optimise the information and offers on our website with the user in mind, for example by remembering preferences so information does not need to be re-entered on each visit.
Essential cookies are necessary for the website to function. Non-essential cookies (such as analytics or marketing cookies) are only set where you have given your consent. You may, at any time, prevent the setting of cookies through a corresponding setting in your internet browser, and may delete cookies already set. If you deactivate the setting of cookies, not all functions of our website may be entirely usable.
5. Sharing of Data
We do not sell, rent, or trade your personal data. We may share it with trusted third parties when required to comply with a legal obligation or to defend our legal rights.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes set out in this policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of data and the purpose for which it was collected.
If you contact us through our forms, we retain your data for as long as necessary to respond to your enquiry and engage in business communications. If you opt into marketing, we retain your data until you withdraw your consent. You may request deletion at any time using the contact details below, and we will delete your data unless we are required to retain it for legal, regulatory, or security purposes.
7. Security Measures
We take reasonable steps to protect your information from unauthorised access, disclosure, or misuse, including internal policies that restrict access to personal data to authorised personnel only, and appropriate authentication measures. We regularly review our security practices. However, no method of transmission over the internet is completely secure, and you provide data to us at your own risk.
8. Your Rights
Under UK GDPR, you have the right to:
Access, update, correct, or delete your personal data.
Restrict or object to the processing of your data.
Request data portability.
Withdraw consent for marketing or other consent-based processing at any time.
To exercise any of these rights, please contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review it periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: hello@ilmaanalytics.com
Phone: +44 7428 570 601